He has 20 years of business experience. He has been responsible for creating business strategies and models, segmentation, product management and leading change in the organization. He has worked in multicultural environments, including ING Bank Slaski, Nordea Bank, LG Petro Bank and as an independent business support for companies in various sectors (including banking, energy, education, tourism, NGOs, construction, medical services, creative industry). Through his business and design practice (Design Sprint/Design Thinking/Service Design), he effectively connects the business area with design processes. It helps leaders and their teams go through a transformation process, see through the eyes of the customer, implement design methods based on clientocentricity, and strengthen the culture of innovation.

Lecturer at the University of Lodz and the Film School in Lodz. Co-author of the book "A Guide to Design Thinking, or How to Use Design Thinking in Business," and co-founder of the Klientocentric community.