Location: Warsaw
Group start: December 2026
Available spots: 5 / 25

Create a sales strategy that lets you succeed in a world of AI, uncertainty, and growing pressure on margins

Find out:

  • How to Regain Control Over the Implementation of Sales Plans
  • How to Protect Your Margin Despite Increasing Price Pressure
  • How to Use AI Before Your Competition Does
  • How to Turn a Sales Team into a Source of Competitive Advantage
More than 40,000 managers have completed ICAN programs See reviews
Money-back guarantee after 2 sessions

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Discover ICAN Strategic Sales Leadership™

Our graduates work at companies such as

Medicover Salesforce Raben Provident Żywiec KIR CIMA PGF Imperial Tobacco Euroterm Aplitt Edubroker
Problem

The biggest threat to sales isn't AI—it's a strategy designed for a world that no longer exists

Customers are taking longer to make decisions, doing more of their own research, and more often choosing not to buy rather than making a purchase. Meanwhile, most organizations manage their sales using models from a bygone era.

What does this mean in practice? If your company doesn't change the way it operates, it's likely that as early as today:

  • It's getting harder and harder to carry out the plan
  • passes on the margin in the form of discounts
  • extends sales cycles
  • does not take full advantage of the potential of its current customers

Data That No Sales Director Can Afford to Ignore

  • 62%

    Companies are unable to increase sales by growing their existing customer base.

  • 61,4%

    The organization continues to operate without a structured sales process.

  • 36%

    Sales opportunities are successful. Nearly 2 out of 3 efforts fail to produce results.

Source: ICAN Institute
Solution

That is exactly why we created ICAN Strategic Sales Leadership™

The program develops the skills that every sales leader must have today: updating strategies, defending margins, leveraging AI, and adapting to change faster than others.

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Credibility Backed by the Numbers

40,000+
trained managers
4.83/5
program evaluation
30
years of experience at ICAN
Diagnostic test

When was the last time your salespeople fully met their goals?

Answer 10 questions and find out where your sales strategy is falling short. Each “yes” indicates an area for improvement.

10 questions · about 2 minutes · results with an explanation right away

For whom

For those responsible for sales results

A program for leaders who want to achieve ambitious goals in a world of AI, price pressure, and market uncertainty, at every level of sales responsibility.

Sales managers

Those who want to implement AI within their team and better protect their margins, rather than losing them to discounts.

You'll receive specific tools to protect your margins and implement AI—ready to use right away.

45% of participants from previous editions

Sales Directors

Tired of seeing every ambitious plan end with a downward revision in Q3, and eager to improve results.

You'll learn how to tailor the strategy to specific sales activities.

37% of participants in previous editions

CEOs and business owners

Leaders who feel that sales have become a barrier to the company's growth and want to change that.

You'll walk out with a ready-made, written sales strategy.

18% of participants from previous editions

For you, if

  • Do you want to make better use of AI before your competitors do?
  • Are you looking for a way to protect your profit margin and increase revenue?
  • You want to grow your existing customer base and attract new customers
  • You're developing a sales strategy for the coming years

Not for you if

  • Are you looking for an inspiring motivational training session?
  • You expect ready-made solutions without having to implement any changes
  • You have no influence over the team's results or how it operates
  • You do not plan to implement new solutions in the organization
Reserve a seat
Money-back guarantee after 2 sessions
Learn more

Everything you need to know—in one brochure

Download a free brochure to help you make a decision or present the benefits of participation to your board of directors and HR department:

  • The full schedule and detailed agenda for all workshop sessions.
  • Specifications for the ready-made AI frameworks, templates, and tools you'll receive.
  • Dates of the sessions, logistics, and profiles of the experts assigned to the modules.
Download the brochure
Program Outcomes

What will you take away from the program?

Each session ends with a plan that you put into action right away. You'll start seeing results even while you're still in the program.

A sales strategy ready for implementation

You’ll walk away with a ready-to-use process blueprint tailored to your industry. You’ll stop wasting time on ineffective sales activities, eliminate forecasting errors, and gain full predictability of your revenue quarter by quarter.

More effective customer acquisition

You'll implement a system for precise account targeting that allows you to reach decision-makers directly at companies with the highest purchasing potential. You'll shorten the sales cycle and increase your lead conversion rate.

The hidden potential of existing customers

Acquiring a new customer costs up to five times more than retaining an existing one. You’ll receive ready-to-use up-selling and cross-selling templates that will enable your team to systematically increase the value of orders from current clients without resorting to aggressive sales pressure.

AI as a tool for growth, not just automation

You'll learn how to effectively use AI to automatically personalize offers, conduct large-scale (yet personalized) customer research before meetings, and generate scripts that hit the mark. Your team will gain extra hours to focus on actual sales.

Margins and Profitability Under Control

You will train your team in price defense techniques. Salespeople will learn specific strategies for responding to price objections and attempts by professional purchasing departments to force discounts. They will stop giving up profit just to “close the deal.”

Sales agility ready for any challenge

You will build a structure that responds instantly to competitors’ moves and market changes. Instead of quarterly, belated adjustments, you will implement a real-time sales management system based on leading indicators.

What you’ll gain by participating in the ICAN Strategic Sales Leadership program
Your results after 9 months
You'll be able to implement all of this in9 months
More than 40,000 leaders have completed ICAN programs
4.83/5
Sales in the Age of AI

The Sales Leader of the Future: A Person Who Collaborates with Technology

Sales in the age of AI is undergoing a revolution—but people remain at its core. ICAN Strategic Sales Leadership™ shows you how to leverage AI to help your team sell more effectively.

Analysis

Customer Scoring and Segmentation

Your salespeople visit the right customers, not random ones.

Forecasting

Predicting Customer Behavior

You know which deal is going to close before the salesperson even realizes it.

Optimization

Processes, meetings, follow-ups

The team spends its time on sales, not on administrative tasks.

The Sales Leader of the Future
Program Structure

8 workshop sessions: from sales strategy to AI implementation

You don't study for 16 days. Over the course of 9 months, you build a new sales model for your organization and implement it between sessions.

  • Conferences: Friday–Saturday
  • Pre-work and post-work for each session
  • 4 conference recordings included in the price
Structure of the ICAN Strategic Sales Leadership™ Program
Scope of content
  • A revolution in management and sales that has already begun—what is it all about?
  • A New Era of Shopping: How AI Is Changing Customer Behavior
  • What is an AI-Augmented Sales Manager?
  • How is the role of the sales manager changing? New competencies in the sales of the future
  • How we will work in the program: method and process
  • Overview of the individual sessions and organizational information
Session expert

Dr. Witold Jankowski

One of Europe’s most experienced strategic consultants. Founder and editor-in-chief of the Polish edition of *Harvard Business Review* (2003–2020). He has taught in MBA programs in Canada.

Scope of content
  • The Sales Manager as a Strategist, Not Just an Executor – Role and Responsibilities
  • From corporate strategy to sales strategy – how to develop and refine your goals
  • The Structure of an Effective Sales Strategy – Choices, Dilemmas, and Decision-Making Areas
  • Customer segmentation – strategic vs. sales-oriented
  • Selecting markets and growth areas: where to look for opportunities
  • Implementing and updating strategies – from theory to action
  • How do you translate strategy into team actions? Cascading goals and activities
Session expert

Grzegorz Lapinski

Former Vice President of Polskie e-Płatności SA (Nets Payments Group), responsible for sales, marketing, and customer retention. Previously, he served as Vice President of First Data/PolCard, where he was General Manager of the Sales Division.

Scope of content
  • Implementing a sales strategy in a dynamic environment: the end of the linear sales funnel
  • How do the shapes of optimal sales funnels vary across different sales contexts?
  • 3 types of sales opportunities: “seeds,” “networks,” and “shots” – actions and resource allocation
  • Service Level Agreement Template – Defining and Enforcing Marketing and Sales Commitments
  • Marketing and Sales: How to Set Goals, Establish Consistent KPIs, and Build a Meaningful Partnership
  • What competitive SEO really is—and what it isn't
  • Sales Pitch – How to Create Engaging Sales Stories That Lead to a Purchase
Session expert

Dariusz Borowski

With 20 years of experience in B2B marketing across three roles: marketer, business media professional, and B2B marketing agency representative. Projects for HP, Microsoft, PMI, Mondi, and DS Smith.

Scope of content
  • Introduction to AI-first sales transformation: a new sales management model
  • How AI is transforming purchasing and sales processes – its impact on customer decisions
  • AI Maturity Audit in Sales – Assessing the Team’s Readiness for Transformation
  • AI as a partner and co-thinker for the sales director
  • AI-powered decision matrix – an overview of tools and scenarios
  • AI-powered salespeople – new roles, skills, and opportunities
  • AI in Sales Team Management: Recruitment, Coaching, and Personalized Development
Session expert

Dominik Skowronski

Member of the Center for Research on Artificial Intelligence and Cybercommunication. TEDx speaker. Certified tutor (Ghent University). Lecturer at the University of Łódź and RheinMain University in Wiesbaden.

Scope of content
  • Why Existing Customers Are an Untapped Source of Revenue – Common Mistakes
  • Sales Segmentation in Practice: How to Develop a Customer Scoring System
  • Aligning sales strategies and methods with customer segments
  • A Strategic Approach to Key Accounts – Acquisition, Retention, and Development
  • Managing the team responsible for a key account – roles, responsibilities, and collaboration
  • Defending Against Competition – How to Strengthen Relationships and Build "Barriers to Entry" for Rivals
  • Integrating sales tools with relationship management plans – from CRM to account planning
Session expert

Andrzej Jacaszek, DBA

Vice President and Managing Director of the ICAN Institute. Deputy Minister of Finance of Poland from 2004 to 2005. He specializes in strategic management, sales, and marketing.

Scope of content
  • Major myths and controversies surrounding compensation – what we know for sure
  • 4 sales compensation models: from traditional commissions to "The Machine" model and team-based MBOs
  • Linking bonuses to company strategy – incentivizing high-margin sales
  • The 6 Pillars of an Effective Compensation System According to ZS Associates
  • The Psychology of Motivation and a Map of Motivators in an Organization
  • A step-by-step guide to designing a compensation system—from goal to testing
  • Workshop: Create a system for your own business – defining roles, bonus components, and payment frequency
Session expert

Renata Kozlowska

Over 25 years of experience in business management and 20 years in leadership roles. He specializes in strategic marketing, operational management, communication, and process optimization.

Scope of content
  • Margin management as a key component of sales strategy
  • Price-Increase Strategies – Customer Segmentation by Price Sensitivity
  • How to Protect Your Margin Without a Formal Price Increase? Hidden Leverage (Changes to Packages, Offers, and Terms)
  • Tailoring prices and offers to individual customers – the use of behavioral psychology
  • Reducing Pressure for Discounts – How to Shift the Conversation from Price to Value
  • Increasing margins without raising prices – upselling, cross-selling, value bundling, and other approaches
  • When should you raise prices? Market signals, opportunistic situations, and changes on the customer side
Session expert

Grzegorz Furtak

Founder of pricingLAB. He helps B2B and B2C clients generate higher revenues through price optimization based on advanced numerical analysis and behavioral pricing.

Scope of content
  • How the brain responds to different communication styles – when logic works and when a narrative is needed
  • Understanding vs. Persuasion – How to Base a Conversation on Reflection Rather Than “Pushing” a Offer
  • Problem-Solving Communication: How to Guide a Client from Problem Diagnosis to Solution
  • The Model of Resistance to Change and Sales Communication – What Stops Customers and How to Overcome It
  • The Psychological and Business Dimensions of Negotiation – How Clients Think, Feel, and Calculate
  • Complex negotiations: How to manage multiple stakeholders and a lengthy decision-making process
  • How to Integrate the Sales Process with the Negotiation Process? Practical Tips
Session expert

Renata Kozlowska

Over 25 years of experience in business management and 20 years in leadership roles. He specializes in strategic marketing, operational management, communication, and process optimization.

Scope of content
  • Dimensions of innovation in sales – innovation in product offerings, methods, processes, and organizational structure
  • What is a value proposition, and how do you develop one? Tools for creating an attractive offer
  • How the sales department can accelerate product development – the role of feedback
  • Using Design Thinking in Sales – How to Apply Design Methods to Sales Conversations
  • Barriers to monetizing innovation – how to prevent new offerings from failing
  • The Sales Leader as Innovator and Change Agent – How to Manage Change and Implement New Methods
  • Summary Module – Implementation Plan for Key Changes
Session expert

Dr. Iwo Zmyślony

Organizational change and culture designer, design process methodologist, anthropologist specializing in design and new technologies. He advises on change implementation, motivation management during crises, and omnichannel design. HR Director at the Digital Poland Project Center.

+
Recordings from the conference featuring global experts
Access to 4 recordings from the Elite Leadership Program and Elite Sales Program conferences.
Dr. John Horn
Dr. John Horn
Professor at the Olin Business School at Washington University
Competitive Strategy 5.0: How to Beat “Old” and New Rivals
Dr. Michelle Vazzana
Dr. Michelle Vazzana
Co-founder and Chief Strategy Officer at Vantage-Point Performance
Situational Agility: A Revolution in Sales Conversations
Dr. Carmen Simon
Dr. Carmen Simon
Lecturer at Stanford University and Chief Science Officer at Corporate Visions
Neurocommunication in Business: How to Persuade and Engage Employees, Customers, and Other Stakeholders
Tim Riesterer
Tim Riesterer
Sales and marketing expert, Director of Strategy at Corporate Visions
Neuropersuasion and the art of acquiring, retaining and increasing customer value
Report

7 Challenges for Sales Leaders in 2026

Key data and conclusions in a single report. Inside, you'll find, among other things:

  • 22.7%You could lose as much as that due to discounts. Why is this considered a short-range weapon?
  • 40–60%of B2B processes end without a decision. How can this be changed?
  • AIHow can we use it without losing our humanity in sales?
Download the report
Workshop facilitator

Each expert on the program has managed sales, business transformation, or business growth

The program is run by people who have themselves faced the very challenges that the program participants are now tackling.

They have worked for, among others: AstraZeneca, BNP Paribas, Citibank, ING, Michelin, Schneider Electric, Żabka, and many others.

Dr. Witold Jankowski

Dr. Witold Jankowski

CEO of ICAN Institute

One of Europe’s most experienced strategic consultants. Founder and editor-in-chief of the Polish edition of *Harvard Business Review* (2003–2020) and *MIT Sloan Management Review Polska* (2019). He has taught in MBA programs in Canada. He has worked with companies including AstraZeneca, BNP Paribas, Continental, Citibank, Goodyear, ING, Shell, and Viessmann.

Andrzej Jacaszek, DBA

Andrzej Jacaszek, DBA

Vice president and managing director of ICAN Institute

Co-founder of the magazines *MIT Sloan Management Review Polska* and *ICAN Management Review*. Deputy Minister of Finance of Poland from 2004 to 2005. He specializes in strategic management, sales, and marketing.

Grzegorz Lapinski

Grzegorz Lapinski

Business Expert at ICAN Institute

Former Vice President of Polskie e-Płatności SA (Nets Payments Group), where he was responsible for sales, marketing, and customer retention. Previously, he served as Vice President of First Data/PolCard, where he was General Manager of the sales division. Founder of Number8.

Renata Kozlowska

Renata Kozlowska

An internship manager with 25 years of experience, business coach, and mentor

He has over 25 years of experience in business management and 20 years in executive positions. He specializes in strategic marketing, operational management, communications, and process optimization. Projects for Wella Polska, Vitax, and Bank Handlowy.

Dominik Skowronski

Dominik Skowronski

Expert on building a business in the age of collaboration with artificial intelligence

Member of the Center for Research on Artificial Intelligence and Cybercommunication. TEDx speaker. Certified tutor (Ghent University), Education Leader (University of Groningen). He lectures at the University of Łódź and RheinMain University in Wiesbaden.

Grzegorz Furtak

Grzegorz Furtak

Expert in pricing and monetization strategies

Founder of pricingLAB. He helps B2B and B2C clients generate higher revenue through price optimization based on advanced numerical analysis and behavioral pricing. Projects for Inter Cars, Animex, Michelin, Schneider Electric, Żabka, and Media Expert.

Dariusz Borowski

Dariusz Borowski

B2B marketing expert, entrepreneur, co-owner of Business Edge

With 20 years of experience in B2B marketing across three roles: marketer, business media professional, and B2B marketing agency representative. Focused on executing marketing initiatives that drive B2B sales. Projects for HP, Microsoft, PMI, Mondi, and DS Smith.

Dr. Iwo Zmyślony

Dr. Iwo Zmyślony

Service and experience designer, design thinking facilitator

She advises on change design and implementation, customer-centric service optimization, and the design of omnichannel interaction systems. She conducts training sessions on the psychology of creativity and innovation culture. HR Director at the Digital Poland Project Center.

Graduates and Reviews

Why do sales directors recommend this program?

“The program allowed me to develop a new strategy for my agency division, the implementation of which hinged on an improved value proposition and three key metrics: the right sales activities, the right target customer, and the degree of market saturation in specific segments. I recommend the latest program in the ICAN Selling™ line to all sales directors!”

Wiesław Mróz Director of the Agency Sales Office, PZU Życie

“A well-thought-out and continuously refined sales strategy is the key to establishing a market-leading position. It is this strategy that enables us to increase revenue year after year, achieve rapid growth, and undertake new initiatives. ICAN’s programs allow us to successfully achieve our ambitious goals and maintain a stable position in the industry.”

Wojciech Szwarc Director of Partner Relations, Benefit Systems
4.83/5
average rating of the program
40,000+
graduates of our training programs
30 years
ICAN Institute's experience
Alumni Community

Certificate and Alumni Community

ICAN Institute graduates with certificates
Graduate 2
Graduate 3
Graduate 4
Graduate 5
Graduate 6
Graduate 7
Medicover Salesforce Raben Provident Żywiec KIR CIMA Aplitt Euroterm PGF Imperial Tobacco and many others
ICAN Strategic Sales Leadership™ Certificate ICAN Strategic Sales Leadership™
Certificate of Completion

Each participant receives a certificate of completion for the ICAN Strategic Sales Leadership™ program

80% of graduates post their certificate on their profile
Benefit Guarantee

We take full responsibility for your results – 100% satisfaction guarantee

We are completely confident in the effectiveness of our tools. That is why we assume all the financial risk—you can test the program before making your final decision.

1

Try it risk-free

Take part in two sessions (4 days of classes) and see if the program is right for you.

2

See how we perform in practice

If you decide that this knowledge will not lead to an increase in your company's efficiency— you may withdraw without giving a reason.

3

You get 100% of your investment back

We'll refund your entire payment. No hidden catches or complicated procedures.

We're the only ones in Poland to offer you this guarantee. You won't make your final decision until you've seen the program from the inside.

Dr. Witold Jankowski
We offer this guarantee because, after 30 years and 40,000 graduates, we know that no one wants to drop out.
Dr. Witold Jankowski
CEO of ICAN Institute
Signed by Dr. Witold Jankowski

Since you have nothing to lose— what's stopping you?

Reserve a seat
Money-back guarantee after 2 sessions
Registration and Cost

Reserve your spot in the program

The number of spots is limited. Participation is determined on a first-come, first-served basis.

Promotion [fill in promotion details]

Participation Fee2026 Edition
24,999.00 PLN net + 23% VAT

30,748.77 PLN (gross)

The price includes a fixed 5% discount for online reservations

Format
On-site, Warsaw
Participants
up to 25 people
Duration
Kick-off + 16 training days

The ICAN Guarantee. If, after the first two sessions, you decide that the program doesn't meet your expectations, we'll refund 100% of your participation fee. No questions asked.

Sign up and choose a date

or call: 22 250 11 44

Included in the price of the program

  • Kick-off and 8 two-day workshop sessions
  • Implementation tasks and consulting between sessions
  • Knowledge portal and materials for each session
  • 4 recordings of conferences featuring global experts
  • Certificate of Program Completion

Magdalena Witek

Magdalena Witek

Sales Director · ICAN Institute
FAQ

Frequently Asked Questions and Answers

Do you have another question? Give us a call—we'll answer it before you make a decision.

Reserve a seat

That’s because sales today are under pressure from several factors at once: economic uncertainty, changes in customer behavior, growing pressure on margins, and the AI revolution. The program helps sales leaders adapt their teams’ strategies, processes, and competencies to the new business realities.

Yes. This program is not intended for novice salespeople. It is designed for sales directors, sales managers, business owners, and board members who are responsible for sales performance and the growth of the sales organization.

Most training programs focus on sales techniques. This program focuses on building and managing the entire sales system: strategy, customer segmentation, pricing policy, AI, processes, compensation, and team development.

Yes. The program was designed primarily for B2B organizations where sales involve building relationships, managing key accounts, and making strategic decisions.

Yes. Many participants in previous editions are business owners who are personally involved in sales development and want to build more scalable growth models.

AI is not a separate add-on to the program. It is one of the main themes that runs through all the sessions—from customer segmentation and lead generation to sales team management and performance forecasting.

No. This program is designed for sales managers. For sales representatives and line managers, we recommend other ICAN Institute development programs.

The program is designed so that participants can implement solutions gradually between sessions. Typically, this involves a few hours of work each month on implementation tasks tailored to the organization’s specific situation.

Most often, participants cite: streamlining sales strategies, better customer segmentation, improved sales effectiveness, greater control over margins, more effective use of AI, and better collaboration between sales and marketing.

Yes. Many clients designate several people to be responsible for sales, which makes it easier to implement changes within the organization and increases the program's effectiveness.

Please contact us. We’ll help you determine whether the program addresses your organization’s challenges and whether it’s the right program for your company at this stage of its development.