ICAN First Time Manager™

Gain confidence in your leadership role: inspire, motivate, manage. Now you can also learn online - from anywhere in the world

Training graphics
5 two-day sessions


Warsaw, Krakow, Wroclaw, Gdansk, Poznan

Check the schedule
Booklet cover

Training for young managers to facilitate the start of their careers

ICAN First-Time Manager™ is a training course for entry-level managers who are taking their first steps in their careers. It helps you find your way in your new role and gain confidence in your managerial position. The training equips you with a strong foundation of knowledge and competencies necessary for any manager in the areas of self and team management, communication, motivation, the role and tasks of a manager.

Is your career gaining momentum? Or are you a boss and have such people in your team or want to promote someone? The training will give the participant a good start in his or her career, and the company confidence that the newly appointed leader will perform in his or her role. To date, ICAN First-Time Manager™ has helped successfully develop the careers of as many as 4,000 managers.

What problems and mistakes of young managers are solved by training

According to research, between 40% and as many as 70% of newly appointed managers fail management expectations and lose their positions within the first 24 months. Why does this happen? There are mainly three factors contributing to a young manager's disaster:


Lack of necessary management skills

Often the best specialist on the team is promoted to the position of manager without being properly prepared for the new role. Lack of knowledge of basic management tools most often makes itself known in the first weeks of work: through decision-making errors, incompetent division of tasks in the team, and neglect of one's own duties as a result of poor time management.


Difficulties in interpersonal relations

The promoted employee becomes a boss to recent co-workers. He himself is also accountable to his new superior. The new position in the organizational hierarchy is conducive to conflicts with both the subordinate team and with equal and senior managers.


Professional burnout

With promotion, expectations of the employee change. A reorientation of thinking is necessary: from individual influence on the results achieved to the realization of goals through the team. The inability to cope with the new type of responsibilities in extreme cases ends up frustrating the manager, who tries to carry out the tasks of the whole team on his own.

How much do the mistakes of a young manager cost?

Check out the infographic and find out the most common mistakes newly appointed managers make and how much they can cost your company.

View the entire infographic

Preview infographic
Preview infographic

Benefits of training for novice managers

The whole company will benefit from the development of a young manager! The leader will be supported in his new role, and the company will avoid the risk of filling the position with the wrong person.

Training graphics

Benefits for the manager

You will score a successful debut as a manager. You will gain the trust of your team and the recognition of your supervisor and other managers.

  • You will gain ready-made management tools and methods to develop your authority, organize the work of the team, set rules, ensure good communication and commitment.
  • You will reduce the stress associated with change and your new role. You will feel confident, which will allow you to act with peace of mind and focus on your work.
  • You will significantly reduce the risk of mistakes typical of young managers. You will act effectively, and you will impress your boss and colleagues with your preparation.
  • You will ensure a good start in your career - you will not miss the opportunity for successful career development and you will meet expectations. You will show that your promotion was the right decision.
Training graphics

Benefits for the company

A well-prepared leader does not expose the company to additional costs, but helps increase revenues and ensures that the organization functions better through efficient management.

  • Avoid the losses associated with managerial errors or failure to fill a position. A misguided recruitment can cost you as much as 200% of your annual salary.
  • You will eliminate the risk of a young manager failing and burning out, which could result in the loss of a high-potential employee who, with the right support, would have become a great manager.
  • You will gain confidence that the right person has been promoted or hired to handle the responsibilities and challenges.
  • You won't lose valuable specialists who might leave because of an incompetent manager.
Training graphics

Benefits for the team

Talented professionals value good managers who set clear goals and are a support in achieving them, not an obstacle due to their incompetence.

  • The team will not waste time and energy on poorly organized work by the manager, which could lower motivation and commitment.
  • They will receive feedback presented in a substantive manner, which will improve efficiency at the team and individual levels.
  • They will avoid unproductive team-leader conflicts related to the boss's mistakes, such as unclear communication, unrealistic expectations, micromanagement, etc.
  • Employees will not want to leave as a result of the boss's incompetence, and the team will not fall apart, especially in the situation of inheriting a team from another leader.

Who First-Time Manager™ training is for

Participants work with people from different industries, but facing similar challenges. This is an opportunity to exchange valuable experience and inspiration!

Reserve a seat
Icon leader

For managers with short tenure in a new role

Icon - office

For professionals being prepared for promotion to a management position

Icon - rising stocks

For managers who want to verify their management skills

Icon graduate

For entrepreneurs who are growing their business and increasing their teams of employees

Stories of leaders who have succeeded with ICAN

See how the training helped young managers meet the challenges in their new role and advance their careers.

Polish Association of Developer Companies



General Manager

At the beginning of my managerial journey, I was drowning in ongoing tasks. Trying to deal with them took up 100% of my time, often forcing me to work after hours. I didn't have a single moment to think more strategically. This blocked both the growth of my organization and the development of my career. I was encouraged to participate in the First-Time Manager™ program by recommendations from manager friends. I wanted a high level of training...and those expectations were met! The program quickly helped me combat the inadequacies in my day-to-day management practice by pointing out best practices.

Pandora Jewelry CEE



Head of Commercial Department

I heartily recommend ICAN First-Time Manager™ to those who are about to start managing a team. And also to those who have been immediately thrown in at the deep end and are already struggling with leadership responsibilities - this program is a valuable "lifeline" for them! The ITL First-Time Manager™ program gives participants invaluable knowledge about themselves: their competencies, predispositions, characters... Taking part in it, I learned not only practical methods of leading a team. I also learned how I can use my individual qualities to be a better manager.




E-commerce Director

Being promoted to a managerial position means taking on a great deal of responsibility. The First-Time Manager™ program allowed me to successfully meet this challenge and to better understand the function a manager should perform. Currently managing a growing team. I recommend the program to people who are taking their first steps in a managerial position. The knowledge and tools that are imparted to participants by experienced professionals perfectly prepare them for a managerial role.

Fabryka Farb i Lakierów Śnieżka SA



Head of Training Department

ICAN Institute's training courses have been valued in our company for many years because of the individualized approach to participant development and the strong emphasis on practical knowledge. Participation in the First-Time Manager™ program gave me a new perspective on how a manager's work should look like, how I should communicate with my subordinates and build good relations in the team, and what I can do better to get the desired results. The huge dose of knowledge ready for immediate implementation, the extraordinary atmosphere of the classes and the trainers, whom I will probably remember for the rest of my life, have already made me think about attending more trainings.

Cushman & Wakefield



Associate Director, Head of Marketing and Business Development

The First-Time Manager™ program is ideally suited to the needs of managers who want to improve their management skills, but do not have excess free time. Classes are conducted in the form of practical workshops that develop key managerial skills, including the ability to manage a team, build relationships, resolve conflicts and manage stress. The knowledge is conveyed in a concise, concrete, but interesting way, allowing you to immediately apply the solutions in practice. This is time well invested!

Training program for managers with short tenure

See what you will learn and what competencies you will gain.


The role of the manager

You will learn what a manager's job is and how being a leader differs from being a specialist. You will learn popular myths and misconceptions about the role of a manager that reduce effectiveness and lead to failures. You will examine what mistakes managers make in their new role and learn how to avoid them. You'll get management tools and methods to cope with the change in hierarchy (yesterday's colleague - today's supervisor) and build authority and relationships in the team after promotion. You will learn how to adjust your leadership style to the maturity level of your team. You will also solve case studies and use diagnostic tools.


Communication and relationships

You will learn the principles of effective communication and learn the advantages and disadvantages of different ways of communication, allowing you to choose the best form for the situation. You will learn the barriers to good communication and how to overcome them with techniques to avoid misunderstandings. You'll learn how to build rapport and influence by taking into account the differences in your co-workers' personalities. You will learn how to reconcile the expectations of superiors and employees, as well as how to manage conflict in a team. With the help of diagnostic tools you will verify your way of exerting influence and your individual personality traits.


Working with the team

You will learn how to build a cohesive team and manage it to achieve your goals. You will learn the results-oriented team management method and how to implement it step by step. The expert will show you how to delegate tasks in practice, determine team members' areas of responsibility, goals and KPIs - key performance indicators. You will learn how to give feedback and perform periodic evaluation of employees. You will also learn about common pitfalls and mistakes of teamwork and how to avoid them.


Motivation and commitment

During this session, you will diagnose the effectiveness of your motivational techniques and work on increasing their efficiency. You will learn how to manage employee engagement, unleash their full potential and plan their development within the organization's structures. You will learn about the factors that reduce employee motivation and commitment and how to prevent them. You will learn how to prepare a manager's exposé and how to communicate values within the team and the vision for its development. You will also examine what managerial coaching is and how to select the best candidates in the recruitment process.


Managing yourself

Are "successful manager" and "happy person" contradictory terms? Absolutely not! Learn proven tools that enable leaders to increase their own effectiveness every day. Learn how to manage your energy, control your emotions and stress, and what to do to constantly enjoy job satisfaction and protect yourself from professional burnout. You will also learn how to prioritize properly so that you don't drown in a mass of tasks and worries, but focus on what is most important. During the session you will also check your symptoms of overload and learn to recognize them.

Download the brochure and see what workshops await participants. Also see if your company is making common mistakes in developing managers.

Download the brochure
Brochure full

Meet our experts

They are: recognized practitioners, researchers and leaders who will work with you during our training.

portrait Piotr Cielecki

Piotr Cielecki
Trainer, psychologist, coach

portrait Magdalena Kieferling

Magdalena Kieferling
Strategist and trainer in the area of management and communication

portrait Izabela Stachurska

Izabela Stachurska
International consultant and leadership trainer

portrait by Aleksandra Slifirska

Aleksandra Slifirska
Communications strategist, business consultant, mentor

portrait by Dr. Hubert Malinowski

Dr. Hubert Malinowski
Psychologist, trainer, coach, psychotherapist and consultant

portrait Jacek Nail

Jacek Gwóźdź
Business consultant and Coach

Show more

Your acquired competence is confirmed by the ICAN Institute certificate

Each participant in ICAN Institute's development program will receive a prestigious certificate. This is a document that is valued in the labor market and is desirable for both recruitment processes and internal succession plans.

Training location

ICAN First-Time Manager™ Training Location

The training takes place in Poland's largest cities: Warsaw, Krakow, Wroclaw, Gdansk and Poznan. As a result, participants will have no problem getting there. It is also less costly in terms of transportation or possible accommodation.

ICAN First-Time Manager™ consists of 5 two-day class sessions (10 days total), held once a month on a Wednesday-Thursday or Friday-Saturday schedule. You will plan in advance to attend the classes or take advantage of the opportunity to make up a given session at another time. Check the training schedule and find out when the group starts in your city!

Warranty graphics

Quality guarantee: zero risk and reimbursement

We know that investing in training can come with concerns. That's why we are the only ones in Poland to offer you a unique quality guarantee: if after 1 session (2 class days) you decide that the training does not meet your expectations, you can cancel your participation and receive a full refund.

Yes, we will refund your money 100%. There is no risk associated with participating in the training, only growth opportunities and real results.

Dr. Witold Jankowski

CEO of ICAN Institute

Witold Jankowski - signature

Business club for graduates

After completing the training, you can join the Alumni Club. Our community brings together leaders, managers, CEOs and directors from all over Poland. This is an elite group of people who focus on development, exchange of ideas and mutual support. This is where true friendships, business partnerships and mentoring are formed. See the value of being with us!

Learn more

Want to know even more?

Do you have questions? Get a free consultation with an expert. We will discuss your development needs and help you decide whether to participate in the program.

Magdalena Witek

Magdalena Witek

Director of Sales Structure, ICAN Institute
For 25 years, we have continuously shared best practices in management and sales. One thing remains constant - the right training selection starts with an open conversation. Let's talk about your needs and I'll help point you in the right direction.

Fill out the form,
and we will contact you!

Frequently asked questions

This question requires a thorough diagnosis of the problems present in your career or company. What area are your challenges? What attempts at solutions have already been tested? What are the barriers to development? To accurately diagnose your development needs, contact our consultant.
Even after the first training sessions. For example, at the first workshop of the Strategic Leadership Academy™ program, participants (CEOs and board members) were tasked with "creating" a competitor to beat them in the market. They then considered what their corporate resources could reduce the rival's clout. The 2-day workshop gave participants a bird's-eye view of their organization and built a strategic foundation for which there was previously no time due to the daily hustle and bustle.
That's great! By meeting people from a competing company, we can see what problems they have and how they deal with them. Such information cannot be obtained from any other source. This intermingling of industries, both competitive and completely unrelated, allows us to generate unique ideas.
It depends on whether the problem is disclosed or not. Often participants think that certain problems present in the company are due to causes beyond their control, while in fact they may be the result of their own managerial mistakes, a competence gap or the use of outdated management methods, etc. Even if the problem is not solved right away, it will certainly be diagnosed correctly. Together we will find the right ways and tools to solve it.
Of course. This need is met by our Alumni Club, where trainees can benefit from each other's knowledge and experience. In addition to this, each graduate receives personalized content from ICAN, so that they always have at hand the articles, reports and analyses that are most interesting to them. What's more, trainees have repeatedly created their own groups on LinkedIn or Whatsapp to extend networking beyond the training room.
Time is one of the most obvious constraints on our participants. That's why programs most often take place every 2 weeks or once a month. This allows you to catch your breath in learning, reflect on your career and company, and systematize the knowledge you have gained and start implementing it in your company to share the results at the next session.

We issue an invoice on the first day of training. This allows the company to quickly include the training in its costs. Payment by installments is possible. There is also the possibility of obtaining funding from the National Training Fund, for which we help prepare applications.
For each training course you receive a guarantee that allows you to cancel after 1 session or 2 sessions (depending on the program) and receive a 100% refund. You can also change to another program that is more suited to your needs.
Yes, depending on your individual needs, you can purchase individual training sessions.

When considering the choice of training for managers and executives, it is worth first determining what competencies they need to develop. Will it be soft competencies, such as communication, motivation, feedback, mental toughness of a leader, or hard competencies, related to knowledge of specific management methods, goal setting, employee evaluation or basics of financial and economic analysis. Therefore, in order to choose the best training for an employee, it is necessary to take into account the employee's position, experience, career stage, responsibilities and business objectives to be achieved.

It is worth choosing certified training, which ends with the manager obtaining a document confirming the acquisition of knowledge and competence. The certificate is a guarantee for the company that the training is characterized by high quality and level of content, and for the employee it is a valuable element to add to his CV and a tool that builds his image as an expert in his field.