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SEPTEMBER 14, 2023 | ONLINE

E-commerce in the age of AI

Generate record online sales and conquer new markets

E-commerce Trends Summit is behind us!
Check out what events we're hosting in the near future!

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Be there where the future of e-commerce is being shaped

Do you dream of high sales and loyal customers who don't abandon shopping carts in your store? It's time to turn your dreams into concrete results! Join the 4th edition of E-commerce Trends Summit and meet the world's e-commerce experts. Get the knowledge that will help you not only make your budget, but exceed it and break sales records!

What you will learn at the conference

Learn about the list of key issues that we will address with experts.

Increasing profits

How to maintain and even increase e-commerce profitability and optimize costs in the current market realities?

AI in online sales

How to use artificial intelligence to generate record sales?

Multi-channel sales

Marketplace and omnichannel - how to prepare for new trends, opportunities and threats?

Overseas expansion

How to conquer foreign markets? Practical tips for successful e-commerce expansion

Logistics and modern payments

Logistics and modern payments: how to reduce delivery times and facilitate the purchase path so that customers are eager to return to our store?

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Why take part?

You'll get a powerful dose of knowledge, inspiration and solutions to address today's e-commerce challenges: rising customer expectations, consistency across sales channels, cyber security and logistics. You will take part in Q&A sessions with experts and ask questions on topics that concern you. No worries, we provide simultaneous translation, so language is not a barrier to gaining knowledge.

In addition to knowledge from experts, you also gain:

  • Six-month access to conference materials
  • Certificate confirming the acquisition of knowledge
  • ICAN Businnes Advisor® "Decision Making" Training.
  • E-book "Customer Experience" by Simon Clatworthy.
  • Annual subscription to "MIT Sloan Management Review Poland" (GOLD package)

Who the E-commerce Trends Summit is for

Not sure if this is the event for you? Let's check it out! Join us if:

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You are keen to shore up sales and increase profits and customer numbers.

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You're wondering how AI can help your e-commmerce grow.

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You want to improve your online store and deliver the best customer experience.

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You intend to enter a foreign market and want to prepare well for expansion.

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You're thinking about how to establish a presence in marketplaces and leverage the potential of omnichannel.

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You are starting your online sales adventure and want to gain a strong foundation of knowledge.

Hundreds of people from the e-commerce industry are already with us. Join us!

See how many participants and experts we gathered at the previous edition. This year we are aiming even higher!

723
participants
19
speakers
23
partners
DIMAQ logo

This event is DIMAQ accredited, which means that DIMAQ certificate holders can receive recertification points for participation. DIMAQ is an international digital marketing qualification standard available in Poland and 8 other European countries. More information HERE

Who will speak at the conference?

Global and Polish experts, including the authors of "MIT Sloan Management Review Poland" - the world's No. 1 university magazine - will share their experiences.

portrait by Andrzej Jacaszek, DBA

Andrzej Jacaszek, DBA
Vice president and managing director of ICAN Institute

portrait Krzysztof Albrychiewicz

Krzysztof Albrychiewicz
Strategic Director

portrait by Martin Adams

Martin Adams
AI Entrepreneur and Futurist

portrait Paweł Fornalski

Pawel Fornalski
Founder & Executive Chairman, IAI (IdoSell & IdoBooking)

portrait of Pedro Amorim

Pedro Amorim
Associate Professor (with habilitation) at Industrial Engineering and Management Department at FEUP, professor at Porto Business School

portrait Jan Kinal

Jan Kinal
CEO, Setugo.pl

portrait Justyna Skrorupska

Justyna Skrorupska
E-commerce market expert

portrait Piotr Lenczewski

Piotr Lenczewski
Leasing & Customer Experience Manager at Prologis

portrait Marcin Susmanek

Marcin Susmanek
Member of the Board of Directors and COO at Alsendo

portrait by Piotr Sprzęczek

Piotr Sprzęczka
Managing Director at LOGWIN POLAND

portrait Patricia Magdalena Ostrowska

Magdalena Ostrowska
Expert at EXATEL S.A in charge of developing advanced security services

portrait Patricia Magdalena Ostrowska

Maciej Sawina
E-commerce Manager at Mondi Group

portrait Marek Jaguszewski

Marek Jaguszewski
Sales Director at Mondi Bags in Poland

portrait Mateusz Gołębiowski

Mateusz Gołębiowski
CEO, Pryzmat Media (MindPack)

portrait Jerzy Biernacki

Jerzy Biernacki
Head of Operations at Miquido

portrait Łukasz Sztuczyński

Lukasz Sztuczynski
ecommerce director at GroupM

Agenda

09:00 - 09:10
Start of the conference, welcoming participants
portrait Joanna Koprowska
Joanna Koprowska
editor of MIT Sloan Management Review Poland
portrait Paulina Kostro
Paulina Kostro
editor of MIT Sloan Management Review Poland
09:10 - 09:40
Pandemic acceleration of e-commerce
portrait by Andrzej Jacaszek, DBA
Andrzej Jacaszek, DBA
Vice president and managing director of ICAN Institute
09:40 - 10:10
Myths of Online Delivery: Using Data and Analytics to Unveil What Customers Truly Want
portrait of Pedro Amorim
Pedro Amorim
Associate Professor (with habilitation) at Industrial Engineering and Management Department at FEUP, professor at Porto Business School
10:10 - 10:35
How to take care of cyber security in e-commerce? Trends, specifics, methods of protection?
portrait Magdalena Ostrowska
Magdalena Ostrowska
Expert at EXATEL S.A.
10:35 - 11:00
Logistics smartly scaled
portrait by Piotr Sprzęczek
Piotr Sprzęczka
Managing Director at LOGWIN POLAND
11:00 - 11:25
Box or paper bags? How to pack eCommerce?
portrait Maciej Sawina
Maciej Sawina
E-commerce Manager at Mondi Group
portrait Marek Jaguszewski
Marek Jaguszewski
Director of Sales at Mondi Bags in Poland
11:25 - 12:00
What will AI NOT do for your e-commerce? Practical applications of artificial intelligence versus traditional e-commerce solutions
portrait Krzysztof Albrychiewicz
Krzysztof Albrychiewicz
Strategic Director
portrait Łukasz Sztuczyński
Lukasz Sztuczynski
ecommerce director at GroupM
12:00 - 12:25
Effective management of the last mile in e-commerce
portrait Marcin Susmanek
Marcin Susmanek
Board member and COO at Alsendo
12:25 - 13:00
BREAK
13:00 - 14:00
Expert debate: AI in E-commerce
The presenter:
portrait Joanna Koprowska
Joanna Koprowska
editor of MIT Sloan Management Review Poland
Panelists:
portrait Jan Kinal
Jan Kinal
CEO, Setugo.pl
portrait Justyna Skrorupska
Justyna Skrorupska
Member of the Council of the Chamber of Electronic Commerce
portrait Paweł Fornalski
Pawel Fornalski
Founder & Executive Chairman IAI (IdoSell & IdoBooking).
portrait Jerzy Biernacki
Jerzy Biernacki
Head of Operations at Miquido
14:00 - 14:30
E-commerce profitability in times of crisis
portrait Paweł Fornalski
Pawel Fornalski
Founder & Executive Chairman, IAI (IdoSell & IdoBooking).
14:30 - 15:30
Expert debate: Logistics in e-commerce
The presenter:
portrait Paulina Kostro
Paulina Kostro
editor of MIT Sloan Management Review Poland
Panelists:
portrait Piotr Lenczewski
Piotr Lenczewski
Leasing & Customer Experience Manager, Prologis
portrait by Piotr Sprzęczek
Piotr Sprzęczka
LOGWIN POLAND
portrait Mateusz Gołębiowski
Mateusz Gołębiowski
Prism Media (MINDPACK)
15:30 - 16:00
Beyond the Hype - How Generative AI can Drive Connection and Commerce
portrait by Martin Adams
Martin Adams
AI Entrepreneur and Futurist
16:00 - 16:10
Conclusion of the conference
portrait Joanna Koprowska
Joanna Koprowska
editor of MIT Sloan Management Review Poland
portrait Paulina Kostro
Paulina Kostro
editor of MIT Sloan Management Review Poland

Partners

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