SESSION 2 | March 12, 2024

Class A sales team

How to recruit, develop and motivate people with the highest sales potential

Learn the groundbreaking concept of A-grade players and exceed your goals with a team of high-performance traders!

Photo/Rick Crossland Photo/Rick Crossland

About the conference

An innovative product, an extensive customer base, valuable leads and a strategy thought through from A to Z. Sound like a recipe for success? Unfortunately, no. All of this will not guarantee a company's success unless it has great salespeople who can sell effectively. Managers know well that they need talented employees. But how to attract and develop them so that they achieve their goals, but don't lose their motivation?

Learn about the concept of A-grade players, developed by expert Rick Crossland. These are individuals who are passionate and extremely successful, with a sincere commitment to business development. The good news - everyone has the chance to become a top player! During the conference, you will learn directly from the author of this concept a methodology for building a culture of A-class players and supporting employees in becoming more and more effective, which will translate into success for the entire company.

About the expert

Rick Crossland

He is a world-renowned expert and leader in the A Player talent field. He has nearly 30 years of experience developing, recruiting and leading high-performing employees and creating organizational cultures that support talent development processes. Prior to founding his executive coaching practice eight years ago, Rick held increasingly responsible leadership positions at Johnson and Johnson, ICI-Zeneca, Planters-Lifesavers, Ford Motor Company and Limited Brands. His innovative concepts have been published in leading, prestigious business media, including Inc.com and Fortune.com

Thanks to this session:

You'll learn who A-players are and what makes them above-average effective and incredibly positive.
You'll get the tools to turn your salespeople into a high-performing team.
You will learn how to identify high-potential individuals and how to develop them with coaching to become A-grade players.
You will learn how to lead talented employees and how to become an A-class manager yourself.

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Download free materials

Cycle brochure

Elite Sales Program cycle brochure

Learn in detail about the content of the entire series, topics and speakers.

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Session brochure

Conference brochure

Find out who the special guest of the conference is and learn about the agenda
of the event.

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Meet our experts

portrait Dr. Witold Jankowski
Dr. Witold Jankowski
President of ICAN Institute
One of the most experienced strategy consultants in Europe. Creator and editor-in-chief of the Polish edition of Harvard Business Review (2003-2020) and MIT Sloan Management Review (2019). Initiator of groundbreaking meetings for Polish business with world management authorities from the areas of leadership and culture formation....

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portrait Piotr Stohnij
Piotr Stohnij
Expert in new marketing and generational change in business
He researches, advises, trains and manages the activities of his clients' companies in the field of new marketing and generational change in business....

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portrait Przemek Siódmiak
Przemek Siódmiak
Co-founder of Startup Community Poznań and Co-Founder and Managing Partner at 313C sp. z o.o., a company responsible for developing realistic online psychometric games.
An Organization Psychologist (UAM) and Manager (SGH) by education, with more than 13 years of experience working in Volkswagen Group structures. Responsible for the areas of recruitment, employee development, project management, B2B sales, among others....

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portrait Justyna Bartoszek
Justyna Bartoszek
HR Manager at Przelewy24
She has gained experience working with various teams in the HR field, including in the role of HR Manager in multinational and local organizations in various industries, including FinTech, IT, Retail, Logistics, FMCG.

She personally admits that she loves working with people, among others, by sharing knowledge....

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portrait Rafał Błachowski
Rafał Błachowski
Trainer, entrepreneur, consultant, author of the book "Let's Talk About Sales", owner at Błachowski and Partners Center for Training and Business Consulting.
Former trader, sales director, project director and member of the Board of Expo Mazury responsible for Marketing, Events and Conference Departments. For 4 years director of the Poznań Motor Show and, also for 4 years, director of the Poznań Game Arena fair....

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Conference program

10:00 - 10:10

ICAN Studio Greeting - the start of the conference

10:10 - 10:30

photo by Witold Jankowski
Witold Jankowski

The strategic role of recruiting and developing salespeople and its impact on the success of the sales team

  • Why the quality and competence of salespeople remain a key factor in the success of a sales team
  • How buying patterns have changed and how these changes affect sales and desirable traits of salespeople
  • New set of attributes necessary for sales
  • Why long sales experience can be a negative attribute of a salesman
  • Development potential as a new key characteristic of outstanding salespeople
  • How to measure development potential: it is not only today's competencies that count, but also the ability to acquire new competencies
  • The hidden costs of recruitment mistakes and how to avoid them
  • What is the strategic approach to recruiting and developing salespeople

10:30 - 10:35

ICAN Studio

10:35 - 11:00

photo by Przemek Siódmiak
Przemek Siódmiak

How to effectively attract and hire the best salespeople? Innovative recruitment and selection methods

  • How to attract, engage and select the best-fit Candidates for your team.
  • The true costs and lost benefits of ineffective recruitment.
  • What to specifically demand from your HR Department or external agencies and how not to be misled.
  • Innovative tools for recruiting salespeople and sales managers.

11:00 - 11:15

Przemek Siódmiak Q&A Session

11:15 - 11:20

ICAN Studio

11:20 - 11:45

photo by Piotr Stohnij
Piotr Stohnij

Complex relationships, simple solutions: strategies for staying engaged in the sales department

  • Self-domestication and self-association - how evolution supports loyalty to the team and the company.
  • Four levels of relationships in sales teams - from dominance to mutual obligation.
  • Hierarchies and company structures vs. trader loyalty and different strategies for operating within these frameworks.
  • Two types of trust at work and beyond - how to build relationships on these foundations.
  • From satisfaction to satisfaction - work that is valuable to traders in the short and long term.

11:45 - 12:00

Q&A session Piotr Stohnij

12:00 - 12:05

ICAN Studio

12:05 - 13:00

Break

13:00 - 13:05

ICAN Studio

13:05 - 13:55

photo by Rick Crossland
Rick Crossland

Class A Sales Team. Recruiting, developing and motivating A Player

  • Who are the A-players in sales, and what makes them above-average effective and incredibly positive?
  • Why does every organization need A Players? Comparing A Players with B and C Players in an organization.
  • How do you identify high-potential individuals and how do you develop them to become A-grade players? Development strategies.
  • Building a high performance culture: how to create a work environment that promotes and supports A Players?
  • The role of leadership in shaping a high-performance culture: motivation, communication of vision, shared values and goals.
  • Challenges and pitfalls on the road to becoming an A Player: how to avoid them and how to maintain A Player status in a changing business world.
  • A-class leadership, or how to lead talented employees and become a five-plus manager yourself?
  • The manager's toolbox: tools to help your salespeople become a high-performing team.

13:55 - 14:15

Rick Crossland Q&A session

14:15 - 14:20

ICAN Studio

14:20 - 15:20

photo by Rafał Błachowski
Rafał Błachowski
photo by Justyna Bartoszek
Justyna Bartoszek

We are all for Customers: how to practically combine HR activities with sales in terms of the whole organization

  • How cooperation between different departments can affect sales effectiveness and how.
  • What we do on a long-term basis is to develop standards of cooperation and communication for the highest possible quality of service and cooperation with the customer.
  • Customer action-oriented processes and tools for building awareness among employees of various departments of the organization.
  • How to build a company culture based on values developed by employees at all levels and corresponding specific behaviors.
  • A transparent system of periodic evaluation of an employee focused not on goals and objectives, but on the attitudes and behavior displayed.

15:20 - 15:40

Q&A session

15:40 - 15:50

ICAN Studio End of Conference

Want to know even more?

Do you have questions? Get a free consultation with an expert. We will discuss your development needs and help you decide whether to participate in the program.

Magdalena Witek

Director of Sales Structure, ICAN Institute
For 25 years, we have continuously shared best practices in management and sales. One thing remains constant - the right training selection starts with an open conversation. Let's talk about your needs and I'll help point you in the right direction.

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and we will contact you!